Refund policy
RETURN & REFUND POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility To be eligible for a return, your item must be in the same condition that you received it — unused, with original packaging. You'll also need the receipt or proof of purchase.
To start a return, contact us at richard@battlewornrestorations.com. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Non-Returnable Items The following items cannot be returned under any circumstances:
- Insulation foam and Floring Material (all models)
- Any item marked "NO RETURNS" in the product listing
- Sale items or gift cards
Damages and Issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect so we can make it right.
Exchanges The fastest way to exchange an item is to return the original and place a new order once the return is accepted.
Refunds Once we receive and inspect your return, we'll notify you of approval. If approved, you'll be refunded to your original payment method within 10 business days.
For any questions contact us at richard@battlewornrestorations.com.